3/25/23
Mold/Horribly Managed
My neighbor and I both have mold in our apartments. The office would not hire a professional or even do a test. We had to. They are graciously letting us leave early but we haven’t been able to stay in our “home” for 3 months because if we’re in the apartment for more than 5-6 hours, we get congested and start coughing. We still have to tire a prof carpet cleaner despite paying for something we can’t use until we can move. The audacity.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Countrybrook Apartments responded to this review
Dear Resident, We are so sorry that your issue was not managed to your expectation. We do not like to miss the mark. We have addressed this issue with our staff and our new manager is excited to provide prompt and thorough services to manage the... property and meet expectations. We are so sorry again that this has happened and we hope we can improve your impression of us as we address these concerns. Sincerely, Management