1/14/25
Verified Renter
Heat and a/c work well, and there's plenty of hot water. Unfortunately, my washer's spin cycle doesn't work very well and requires a separate spin cycle for every load of laundry, my front door doesn't stay latched unless I dead bolt it (I've filed multiple maintenance requests about it, but it hasn't improved), and the roaches are ridiculous. Even when the community is doing weekly treatments, it hasn't helped much.
Review from Apartments.com
Property Manager at Montgomery Trace Apartment Homes responded to this review
Hi Evelyn, Thank you for taking the time to share your feedback. We're glad to hear that you're happy with the heating and cooling systems and the hot water, but we understand your concerns about the washing machine, the door, and the roaches. We... take all maintenance requests seriously, and we're committed to providing a comfortable living environment for all our residents. We'll be sure to review your feedback and address your concerns. We encourage you to contact us at MontgomeryTraceMGR@MorganProperties.com if you have any further questions or need to follow up.