3/13/20
Not worth it
The leasing office is not friendly at all. The people who sit at the desk always appear to have attitudes or your bothering them with concerns! Response time to anything Involving a discrepancy in payments is extremely delayed! And Not looked at as a priority! The grounds behind the apartment where my patio is consistently has trash and garbage and debris floating around.! Extremely overpriced for the area! Not worth it!! Can’t wait to move!
Review from Apartments.com
9 People Found This Helpful
Property Manager at The Heights responded to this review
Dear anonymous, thank you for your feedback. We always aim to deliver a great experience- we apologize that is not the case. We take resident reviews very seriously, as they help us continue to provide excellent service and understand areas where we... can improve. We'd love to discuss your concerns in more detail, but unfortunately, we don't know who you are. Please feel free to message me privately residentservicesMI@monarchinvestment.com if you care to discuss. Again, thank you for your feedback.