Oak Hill Apartments

I would give negative stars if I could. I am a resident of the this apartment and living here from last 4 years. Last year they started giving away free trash cans and said that it will Will be a valet trash service. Than I realized that they are charging us for that service which I don't even need. And the dumpster is right across the street. Now I cannot reject this service. I have to pay extra money. The trash can which was given is worst, I would say the public toilet is better than that.... The guys who come to take the trash they are throwing the trash in the dumpster right across the street. Also this apartment is not a old age home where people can't walk. They could have ask if we want to sign up for this or not.
If you want to renew your lease without increasing your rent you'll have to renew your lease for 14 months not 12.
There are a lot of good apartments around the area don't even think of leasing with this stupid apartment. Read More

We moved into Oakhill Apartments almost 3 years ago and loved our time living here up until recently. One of the things we loved about Oakhill when we moved in was that they weren’t like every other apartment complex. They seemed to care about their current residents by offering loyalty perks allowing residents to break there lease without penalty if they have lived here for longer than 2 years. Also, they didn’t nickel and dime you like other apartments complexes. Recently Oakhill changed... ownership to Gray Star and everything has changed. They no longer care about any of there current residents, they have removed all loyalty perks, raised rent prices, and charged new fees. They also included a piece of paper in the lease rental letter detailing how expensive it would be to leave their apartment complex. This letter came across very insulting with the new management basically saying, “we know were charging you more money but look at how expensive it is to leave us so just resign your lease.” After speaking with workers in the office who also live in the complex and were affected by the new management it is clear that both their concerns and the concerns of the people who live here have fallen on deaf ears from both Gray Star and Dart Properties. Like many of the residents we will be moving out of Oakhill as soon as we are able, and I strongly encourage anyone searching for an apartment to look elsewhere until Oak Hill apartments changes there management directions. Read More

Didn’t have any issues until a month ago, probably because I never had to reach out for assistance until recently. The communication at this complex is the absolute worst, they do not answer or return calls or emails and you can never get ahold of anyone at the office. You know that if they needed something from you such as a rent payment, you would hear immediately. Apartments are very nice, but very small and overpriced. Only good thing is the maintence team who is always on top of their stuff... , come out almost immediately to take care of issues. In addition, there are a lot of bugs, had to have Orkin come out a few times to spray. If you are someone who commonly needs assistance or just anyone in general who gets annoyed when someone doesn’t respond, I would not advise moving here. We will be leaving at the end of January when our year is up. Read More

I am in my 2nd year living here. They have recently switched to greystar as a managing company and its a nightmare. You can't pay your rent online anymore and they don't answer the phone or call you back. They are rude and scheduled a maintenance on the website the entire week rent was due. So everyone had to come to the office to pay rent on time. They still charged a late fee if you were late!! Now I still can't pay online because it now says my email account is invalid. Don't move here.... Seriously I live here and I can't wait to move. So many people are no longer happy here since the management changed Read More

The apartments are excellent, very clean!
What I enjoyed the most was its friendly staff.
LeAnne was an excellent guide thru all my questions and make me feel at home since the first day.
I really recommend this place.