Hawthorne at Murrayville Apartments

Eric and Meg are amazing!!! The office and matainance crew are such genuinely kind people. Again and again I see them go above and to help out residents.
A wonderful place to live

Living at Hawthorne at Murrayville has been such a wonderful experience for my family! One of the things that sets this place apart is the incredible sense of community they foster. My son and his friends often stop by the office after school, and the staff always welcome them warmly, even offering snacks. It’s such a small gesture, but it means the world to us. The staff goes out of their way to make residents feel welcome and cared for, and it shows in little moments like this. It’s not just... a place to live—it’s a community that feels like home. Highly recommend! Read More

One word: FLEAS. I moved in 6 weeks ago and have been plagued by a flea infestation left over from the previous owner´s pets (I don´t have pets). There were other problems when I moved in too. The apartment was not ready until 4:30pm on the move-in date, and the carpet was so filthy that it had to be replaced after I moved in. However, the big problem has been the persistent flea infestation.

In the complex management´s defense, they have made efforts to help rid the apartment of fleas. Eric... has been great and has had the apartment treated three times, but I am still catching fleas in a trap and picking them off my legs.

Following the second unsuccessful treatment, I requested to be moved to another Hawthorne apartment or be allowed to terminate my lease. This request was denied by the regional manager. So, they treated the apartment a third time, and after returning home following Thanksgiving, I am still finding fleas.

I do not agree with how this was handled by the regional manager. I believe that I should have been allowed to leave after the second unsuccessful flea treatment instead of being left to wallow around in flea poison for a third (and unsuccessful) time.
At this point I have only paid rent twice, and I am already looking forward to my lease ending. Hawthorne´s handling of this on the regional level has left a bad taste in my mouth and tarnished their reputation in my eyes. I only wish I had seen a review like this prior to making the poor choice to rent here.
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My daughter and I moved here originally for the school district after my divorce, and it was the best decision I have made in years!! The staff, pool and puppy park was amazing!! The location is close to downtown and the beach, what more could you ask for!!!

The staff at Hawthorne at Murrayville truly goes above and beyond with every single thing that happens on site. They always notify residents of changes within the community and of any new rules that we might have. I love living here and it is truly a place I call home! Rachel, the Manager is so great and sweet!