The Crossings at Hamilton Station Apartments

Avoid! As other reviews said, the management and leasing office are incredibly incompetent. They couldn't answer basic questions about lease renewals and terminations. Won't return phone calls or respond to emails. Tried to overcharge us by several hundred $$ upon moving out. Had to escalate through several corporate levels to get them to correct the charge. Wouldn't be surprised if they count on people not looking closely and just paying.

After leaving my apartment in very nice condition, they took a large part of my security deposit for a full paint job and other minor things. Believe everything you read!! I urge everybody to try to get your security back!!

I have lived in 8 different complexes in 4 different states. I had never had a single problem having my deposit back since i left apartments as good condition as possible. However, this complex tries to rip you off by charging extra money by claiming nonsense, so called damages to the unit. They keep the deposit and still ask more money for painting apartments walls. This is ridiculous and unacceptable. I won’t recommend this place!

I would not recommend moving into these units. The complex is so poorly managed & the staff is so unprofessional. The office never communicates information to residents & consistently violates the lease. The only time we’ve gotten issues resolved was if we contacted the corporate office as well. I’m not surprised the staff turnover is so high because I would be so embarrassed to work for this complex.
The units are poorly constructed & you will hear your neighbors even if they are just doing... normal activities, like laundry & showering. The maintenance team is understaffed & underprepared for the issues that arise. We waited months for them to fix serious issues in our unit that led to extensive damage. Your packages all go to the concierge - which is nice in theory but you can’t pick them up unless they email you which could be days later. The hours on the clubhouse change constantly without notice too so you never know when it is open to get a package or speak with management.
They charge way to much for the headache that living here has been. The only good thing is the location being close to the train & major roadways.
Seriously live anywhere else if you can. Read More

I have never dealt with such a disorganized, unresponsive management team at an apartment complex that could clearly care less about their tenants. They keep your entire security deposit no matter the condition of your apartment. Do not live here, there are plenty of other options in the area.