6/3/24
Bad management
I’m a current resident and it’s been a wild rollercoaster when it comes to management. For one they don’t answer their phones, ever! They only respond to emails and that’s when they feel good and ready. Maintenance never comes and fix anything so if you plan on living here I hope you’re ready to be hands on and fix things yourself. There’s a bunch of hidden fees that they don’t tell you about either, make sure they don’t try to pull a fast one on you when it comes to that. The only reason why I... give it 3 stars is because of the area. It’s very quiet and the neighbors are friendly
Review from Apartments.com
3 People Found This Helpful
Property Manager at Steeplechase Village responded to this review
Thank you for taking the time to share your feedback with our team. We're sorry to hear about your experience with our management and maintenance team. We strive to provide excellent service both for maintenance requests as well as any other... questions or concerns our residents and guests may have, so we are disappointed to hear we have fallen short. We're taking your comments seriously and will use them to improve our communication and maintenance processes moving forward. We're glad to hear that you enjoy the quiet area and friendly neighbors. Your feedback is invaluable to us, so we thank you again for taking the time to provide your comments and experiences with us.