9/12/23
Old, failing apart apartments
These apartments are literally falling apart. The office literally never picks up their phone so I can’t ever get an answer to any of my questions. They close early when they feel like it so good luck trying to even speak to them face to face. Maintenance is understaffed so when any rain happens, whole buildings will flood and maintenance will be busy for a week+ and unable to tend to any other tenants other than the tenants victimized by the flooding. Leaks, floods, insufficient insulation, AC... & furnace going out, super noisy at all hours of the day are all common issues to expect while living here at premium price. It would be better to find a different apartment for a little bit more just so you have peace of mind knowing your appliances won’t break every month or that you won’t have to pay thousands of dollars to get a hotel/ have items replaced after your unit inevitably floods
Review from Apartments.com
2 People Found This Helpful
Property Manager at Sawmill Ridge responded to this review
We apologize for any inconvenience you experienced. We value your feedback and are actively investigating the issues raised. We strive for excellent customer service and have taken steps to prevent similar situations in the future. A team member... would like to contact you soon in efforts to try to resolve your issue. In the meantime, you are more than welcome to contact us directly at 614-792-1211 or email at leasing@sawmillridgeapartments.com.