Vantage at Wildewood Apartments

this is the worst experience i have ever lived at….if it wasn’t in the location i need i would’ve moved. gats do not work and never work. remote useless, fob key useless, even the gate code doesn’t work…and when you ask questions you’re being difficult no i’m upset i’m not getting what i pay for.

This apartment is very unorganized and awful to live in. The leasing office gives you answers just to get you out of the office, and they only tend to favor the remodeled apartments. The West Shore organization is difficult to contact to discuss concerns.

While living here, my refrigerator broke for two weeks with no accommodations. Our air conditioning was broken for two months with no accommodations made until we constantly went to the office. Additionally, we had a leak in our kitchen. We... attempted to email and contact the regional property manager, but she has not responded to our last five emails. The leasing staff does not know how to handle situations and fails to provide updates. Read More

Management is slow and inconsistent at best. The residents are trashy and leave trash outside for days to weeks. The trash valet service is ridiculous. Sometimes they pick it up, sometimes they don’t. The outdoor common areas are always covered with trash, and the dumpster is overflowing pretty often. Everything seems to be broken including the gates. Even when the gates are working, the trash residents will drive in through the open exit gate. I have seen so many close-calls. People nearly... wreck just trying to leave the complex. This place and the people living here are awful. Read More

Went without AC for 6 weeks and counting. Had to go to the office 20 times to remind them that my AC is out despite having multiple maintenance request active.
Would not recommend anyone that values quality of life.

Where to start...

We have appliances not working and other issues in the apartment since moving in that haven't even been looked at since the day we moved in, regardless of all the work orders, office visits and emails sent.

Gates have been broken and wide open for in/out traffic as long as we have been here...so much for the gated community.

There is always trash everywhere in the outdoor common area by the children playground and the grill, of course, does not work.

The online "residents... section" brings you to a portal where you actually cannot put a work orders in nor pay. You have to go in-person everytime or call and nothing gets done anyway.

As other reviewers mentioned, they seem to take advantage of people moving in from out of town, securing an apartment without visiting first.

I highly DO NOT recommend this place. There are better apartment complexes in the area and even better houses for rent which would cost the same or less. Read More