11/6/23
Save Yourself the Headache
Since the new management company (DLH) took over, I absolutely HATE living here. The amenities are either constantly being worked on or unavailable to enjoy. I’ve complained about my upstairs neighbors twice, and all I was told was that I could pay $600 to move units. There’s a constant police presence here. Recently, the valet trash that we PAY FOR monthly wasn’t picked up for three days. When I asked the leasing office about it, they said it was due to the elevators being broken. Someone being... too lazy to use stairs is not my issue when I’m paying for a service that I’m not receiving. I’m definitely looking for somewhere else to live after my lease is up. The staff is literally no help and the new management company is an absolute joke. Look up the reviews for the other properties they manage—they’re just as bad.
Review from Apartments.com
8 People Found This Helpful
Property Manager at The Lively Victor Park responded to this review
Good afternoon Mr. Mureno, we are sorry that you are still having issues with your new neighbors as the old neighbors moved out. It is to our understanding that you have had a meeting with the property manager and regional manager to discuss this... matter and given your transfer options. If you would like to move forward with the transfer we will be more than happy to meet with you again to discuss. Please call the office to set this up.