The Metropolitan (TN) Apartments

We are forced to have a trash valet that is very unreliable to say the least, trash is not picked up and left outside for days. The exterior halls to apartments are stained and dirty w spills. Multiple unanswered emails and requests for help and resolutions to these problems. The staff and maintenance team has changed too many times to keep up with.

Metropolitan is a very unsafe place to live. They have a real security problem. Cars are being broken into and the latest incident is all the Jeeps with soft tops had their tops slashed. It is only a matter of time before someone gets hurt.

I have lived here for 2.5 years. Since I came, we have had somewhere between five and ten maintenance workers (I lost count). They are clearly underpaid and overworked. Subsequently, maintenance requests have gotten worse and worse at actually being addressed. You can expect to wait months for anything that isn't an emergency. If you contact the office, don't expect a quick reply and once you get one - it will just be filled with excuses for why they can't get stuff done.
The positives:... location is perfect (for me), the landscaping and trees provides more shade and greenery than a lot of complexes, lots of parking (though its first come, first serve), recycling option, very pet friendly, the neighbors have a really friendly community
Cons: poor communication with office (they will have excellent communication when they are getting you to sign up to live here), rent is raised every year, incredibly slow maintenance work - including poor care of the pool (it turned bright green over memorial day weekend), issues with theft in the parking lots and cars being broken into as well as from their unsecured outgoing mailbox (the office, when told, said to "be aware of your surroundings" and did not increase security in anyway) Read More

The positives:
- The location is great! Close to everything you could need and feels very safe.
- The price is good for the area
- Lots of open parking

The negatives:
- Everything in the apartment is either old and falling apart or new but tossed together so quickly it is also falling apart
- They didn't let my roommate and I tour an apartment or see ours before moving in-the photos online seem to be larger and more updated. We didn't know we were getting an older, less up to date apartment... when moving in
- They leaf blow CONSTANTLY - it is so loud and so annoying if you work from home

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So far I am loving living here. The area around the apartments are very well kept and quiet. The location is so great! There is everything you need in a ten min radius. Very close to downtown and green hills. The rooms are spacious and equipped with beautiful hardwood floor and counter tops.