3/9/22
Sweetest Staff
The girls in the office and the maintenance team are always friendly and there to listen. They treat everyone like family.
Review from Apartments.com
3 People Found This Helpful
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No size or weight limit. Breed restrictions apply.
$400 for the first pet, $100 for an additional.
No size or weight limit. Breed restrictions apply.
$400 for the first pet, $100 for an additional.
3 Ratings & Reviews
3/9/22
The girls in the office and the maintenance team are always friendly and there to listen. They treat everyone like family.
Review from Apartments.com
3 People Found This Helpful
7/12/21
Tons of bugs. I was lucky and wasn't one of the people with mice or regular roaches but the ants were unbearable and the plants around the laundry room kept getting (luckily not very aggressive) wasps.
Regular lies from office staff though at the end the communication was a bit better. They will say one thing in email and tell you to come to the office to resolve your issue, then turn around and say something entirely different. Sometimes outright lies. There was one woman that cared usually... but even she'd lie to cover for the apartment.
I know they verbally offered some people payment plans during covid then said they never did and evicted them. (Things like this are why you should always get things in writing. I'm lucky I didn't end up with that happening to me but it's worth warning about).
Regular water outages unrelated to the storms this year. If you enjoy randomly not being able to take hot showers or showers at all, especially from early spring to summer, these are the apartments for you.
"Renovations" are done poorly yet the rent goes up. Things like painting coats of paint over old coats and not doing it right so they remain tacky. If it's humid things literally can stick to the walls. Sometimes the paint will peel and you'll find some nice surprises on the layer under like hairs from the previous tenants or bugs that were just painted over somehow.
The maintenance guy I saw the most was pretty cool and really did care though.
Apart from that, about the only good thing I can say is there really are worse apartments in the area like the ones down the street, and there wasn't mold. But that's like saying "Hey this spoiled milk doesn't smell as bad as this carton of rotten eggs."
Review from Apartments.com
5 People Found This Helpful
Property Manager at Ridgewood Preserve Apartment Homes responded to this review
I sincerely sorry to hear you have not had a great experience as we strive to do the best we can. Please know that we will work diligently to resolve your concerns. Your satisfaction is very important to us, please reach out to me at your earliest... convenience at 817-299-8947 to discuss your concerns. I look forward to speaking with you soon.
10/21/19
The worst place to live, I've been 3 months, I live on the first floor and there are cockroaches and mice. In the office they only told me that they can change my apartment and I have to pay more rent for something that is not my fault. The pests are horrible they have already sprayed and the problem continues. The news came and everything went on TV if you look for the news you can watch the videos and photos of the rats and cockroaches.
Review from Apartments.com
6 People Found This Helpful
Property Manager at Ridgewood Preserve Apartment Homes responded to this review
Hello Mr. Mendez, We hate to hear you have not had the best experience with your new apartment home. We, as well as our pest control company are striving to provide you and your family with the best service and it appears your issues have been... resolved. We value you as our resident and want you to be happy in your apartment home. If there are any further issues, please contact us at the leasing office 817-299-8947. Sincerely, Luciana Dixon Property Manager
Shoppers will appreciate Ridgewood Preserve Apartment Homes proximity to Riverview Village, Trinity Oaks, and St. Michael's of Arlington. Riverview Village is 0.5 miles away, and Trinity Oaks is within a 9 minute walk.
Recreational activities near Ridgewood Preserve Apartment Homes are plentiful. Discover 3 parks within 4.5 miles, including River Legacy Living Science Center, River Legacy Parks, and UT Arlington Planetarium.
Living in Arlington provides easy access to Dallas-Fort Worth International, located just 20 minutes from Ridgewood Preserve Apartment Homes. Another nearby airport is Dallas Love Field, located 21.2 miles away.
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