Berkshire Riverview Apartments

All the benefits of living in this condominium are overshadowed by the lack of security! Despite having entry sensors, some access gates remain open 24/7 due to poor maintenance. There are no security cameras in the garage or storage areas, and no camera where deliveries are made. The garage gate is frequently broken, allowing anyone to enter. My experience has been frustrating: just two weeks after moving in, two locked bicycles were stolen, and the storage unit I pay $55 per month for was... broken into, with all my belongings stolen. There is a severe lack of maintenance, security, and cleanliness, and a strong odor in the common areas. This condominium, although close to downtown and the river trail, offers very little security and shows no signs of improvement. Read More

People's cars get broken into every other night. I'm not even exaggerating. Also, one of my friends had his bike stolen, his cage broken into 2 times, and his motorcycle raided 2 times. Security here is poor. It's legitimately a big reason I want to move out.

You know that scene in Home Alone, where Kevin's sister tells him: "Kevin, you're what the French call les incompetent?" That's how I'd describe the Berkshire Riverview staff.

Now, working in an apartment leasing office is a hard, difficult job....Actually, not it's really not at all. It's a job mediocre people drift into when they don't have any actual skills or ambition. So that means the people in charge of keeping your home safe and running are one step above Walmart employees.

This has... come to a head lately, as there is an EPIDEMIC of car break-ins. People's cars are outright BEING STOLEN OUT OF THE GARAGE! And they do nothing.

Management is "getting quotes" for a private security company. They've been "getting quotes" for a year and change. Those must be some thorough quotes!

Why is it taking so long? Probably because of the inept deadbeats stumbling around the leasing office all day. If you live here, your car might get stolen, but the leasing people work 9-6, live elsewhere, and probably make $12 an hour. So what do they care?

Answer: they don't. This apartment complex is incredible unsafe. I haven't even touched on all the other problems lately: wifis, broken amenities that aren't fixed, non-functioning elevators, etc.

Don't live here. And don't heed the obviously fake positive reviews. Read More

The apartments themselves are well built, repairs are quick and common areas are clean. The biggest problem is security - I've been robbed 3 times in the past 2 years here. Most of the residents here have either gotten locks broken, or garaged cars broken into and vandalized. Paying premium prices should mean basic security.

Riverview Apartments are a great complex to live and has easy access to I-35, Downtown, and East Austin Hotspots. The staff is very respectful and friendly. Ife and Angeline are the two leasing staff I mainly communicated with and each of them goes out of there way to quickly answer questions and resolve issues.

The complex manager Justin is a class act as well. He was very understanding when my family had to break out lease and move abruptly. The office was kind, respectful, and courteous to... us from the day we came to tour until our final day as tenants.

I forgot to mention all of the community events they throw for the residents. They are fun and help you meet your neighbors, which makes the feel/vibe of the complex more friendly and positive.

I highly recommend Riverview for those of your having a hard time deciding which property to lease within the area.

You will enjoy your time there! Read More