The Monarch by Windsor Apartments

Our house on the lake is being remodeled so we thought it would be nice to live downtown but our experience is getting increasingly worse. A neighbor asked us where we lived and her response sums it up best...
Ah... the Monarch College Dorm.
Suggestion: Formal complaint system with hefty fines.

We recently had a very loud group move in above us and I'm not one to complain but there have been multiple occasions of over the top parties. Jumping up and down, screaming from the patio and loud music... .
The construction is an issue as others have noted and the best example is that the demolition crew started making loud noises at 5AM and woke up my 9 month pregnant wife (not fun).
Suggestion: Don't allow construction to start at 5AM or put the bin around the corner.

The entry driveway is a constant source of frustration almost as if there is no coordination of when people are moving, where construction trucks can park and no one policing the area to ensure people are following some sense of order. It doesn't really affect me but I have two small dogs and its always a concern walking through.
Suggestion: Set days and times for moving and the concierge team should be empowered to manage the congestion.

Fixtures in our unit are old but overall not bad. The biggest issue is the lack of water pressure in the kitchen sink and the shower which no one has been able to resolve.

Overall the experience is ok and the only reason I say its ok is the location and the concierge team who are all really nice and helpful. Read More

The Monarch in Austin is a very nice place. The staff is so helpful and they care. Bobby actually took care of my belongings while I was gone on calls. You guys are the best. Jared, Brittney, Patrick. All of you. Keep it up!

I've lived in the Monarch for over 7 years...on three different floors, but the same 3BR/3B floorplan. This floorplan has 270 degree views of DT, the lake, and even Zilker park. The Monarch is a super building, in my opinion, even though it was opened in 2007. Staff works hard to keep the property clean and management works to update as much as possible. Concierge desk is fantastic. Low turnover of staffers, so they know you and you know them. I like living here.

This dump has been the worst thing besides my fathers death that has ever happened to me. I had a horrible roach problem they pretended wasn’t a big deal. The elevators were as loud as a train every 5 minutes, the staff was the worst! And even when I finally got out of my lease, their “better than anyone else” attorney still put a bogus amount on my credit report. They will not return my calls and the office says I never lived there!!

I think they have managed the pandemic well, changing what needed to change and trying to preserve the services and amenities as best they could. The concierge staff is so stable and competent it is amazing.