Carling on Frankford Apartments

Constant hot water issues, front office staff is horrible and will not respond to emails or pick up the phone, maintenance is horrible. Be prepared to see dead rats or just rats period. Just don’t move here

I moved in 11\19.First days there no hot water. Called office some lame excuse of the boiler needs to be turned up.This went on for a few days. Same excuse. I tried calling office good luck with getting them to answer. I finally went in and said i had no hot water. I was called a liar. Then i went to the main office of corporate on messenger complaining. The district manager called me. Sent over a District maint super. Come Jan 6 had hot water. Upstairs started leaking called the em number no... answer same woth tenant upstairs. It took 41/2 hours to get someone to come. Then no locks on storage units. I was leaving and found a homeless person sleeping in the one next to mine. Save your money maintenance is a joke. As with office staff. Read More

These apartments are the worse. Hot water in the summer, cold water in the winter. No A/C, no heat, enter your apartment at will and then lie and say you refused entry. A Real Slum! Never Again!

These are definitely apartments I would AVOID!

The buildings are falling apart and whenever there is a maintenance issue they come in and put a band-aid on it.

I had to have the HVAC system worked on approx. 6 -7 times since moving in. On a couple occasions the AC stopped working. The other times I had RUSTY water dripping from the ceiling on me in the shower. It took maintenance 4 different attempts to fix the issue.

The Manager Monica REFUSES to return phone calls and will not have her... regional manager contact me after several requests.

Maintenance shows at my door unannounced despite the fact that I have made numerous requests to be notified prior to attempting any repairs.

The kick plate from my dishwasher is still sitting on the floor of my kitchen from the service repair OVER A MONTH AGO!! Read More

I like that I can always find parking. The place is ice and quiet for he most part. The laundry room is small but its always clean and they have new machines. My apartment does have washer and dryer connections like most of them do but I opted out on having the washer and dryer. The gym is ok, needs an upgrade, good for beginners. The pool is a good size and it's pretty quiet. I've been living here for 2 years now. the office people are cool. maintenance is pretty good too.