5/20/21
Worst customer service
Office lady was very rude almost as if she didn’t want to do her job. If you want a tour be prepared to go alone. We were given a key to go look at an apartment and they had given us the wrong key. At the point we we’re just annoyed with the quality of the service so we did not say anything and just left. If this is how the staff is with potential tenants I can just imagine how they are with their current residents
Review from Apartments.com
11 People Found This Helpful
Property Manager at Rancho Palisades responded to this review
I’m sorry that you have had a bad experience with our community. Please call me at 972-581-0081 or e-mail me at rp@rentanapt.com. I would be more than happy to discuss this issue with you.
At Management Support, we are dedicated to providing an... outstanding apartment home living experience.
Thank you,
Apartment Manager