12/8/23
Worst Apartment I've Ever Lived At
We have lived here for almost 3 years & it has only gotten worse. Constant issues with roaches & battling an air conditioning unit that stops cooling every few months. Staff is unkind & unhelpful in navigating these issues. We will not be renewing our lease.
Review from Apartments.com
4 People Found This Helpful
Property Manager at Estancia At Ridgeview Ranch responded to this review
Dear Kasey and Lance,
Your maintenance request was submitted on December 6, 2023 and the repair was responded to right away. This request is still in progress. We have already replaced the Whip and the Expansion Valve will be replaced today, December... 11, 2023. We strive to provide an outstanding living experience, including our dedication to the highest level of maintenance and service to our residents. Promptly contact the office if this problem reoccurs. We also make every effort to deliver the finest service. Contact the leasing office to discuss your specific concerns about this matter with the Property Manager.
Thank you,
Estancia at Ridgeview Ranch
972-727-7700