2/24/21
Winter Storm at Rock Creek
Well, this historical moment found us at Rock Creek Apts. without power for several days. The apartment complex shut the water off somewhere in all that mess to prevent further bursting of pipes. We're back in the apts. now with electricity but still no water. However, this isn't a review to complain. This is a review to to let you all know the apartment complex staff really care about their residents. They have been dealing with rude residents and people who apparently are not living in... reality. We appreciate the staff so much. They had cases of water shipped in and were handing those out to residents. They set up port a potties all around the property so people could use the restroom. They suggested we get water from the pool to use for flushing toilets. They have been working night and day to get us all back up and running. I'm appalled at the people who complain. It's all of us going through this. I've got nothing but GREAT things to say about this staff and I have personally thanked them as best as I can. Stay humble people. Stay kind. Thank you again Rock Creek Staff for EVERYTHING you are doing! Great job!
Review from Apartments.com
2 People Found This Helpful
Property Manager at Rock Creek responded to this review
We really appreciate your kind words during this chaotic time! Thank you for understanding regardless of the weather being out of our control, we aim to ensure residents are taken care of to the best of our ability.