4/15/21
Management cares so much about the golf course that they forgot people live here, too.
Management doesn't care about anyone's problems, they know their apartments are cheap so they don't think their residents deserve quality service. The apartments are falling apart, walk the properties and you can see all the damage on the roofs for yourself, especially Sawgrass. The windows don't shut properly, and nothing is properly insulated. No matter how well our central a/c and heating works, it doesn't matter because all the air escapes anyway. I am really dreading another summer...we are... on the first floor so we don't feel safe at all knowing our windows and doors are thin. The ceiling in our apartment needs re structured and sound-proofed. Since we've moved in we can hear EVERYTHING the upstairs neighbors are doing. Every breath, every footstep...we hear it. Maintenance doesn't seem to care, I wish they could sleep just one night in our apartment, then they would understand the hell we go through. Also, don't let the pictures of the landscaping fool you. They only care about what the golfers can see, so if you don't get an apartment next to the golf course you're going to deal with loads of dog poop, overgrown weeds, litter, and bugs.
Review from Apartments.com
7 People Found This Helpful
Property Manager at Westdale Hills responded to this review
We are terribly sorry to see your time at Westdale Hill has been less than ideal. We would love to improve your experience further and work on turning your experience around. Please reach out to us at (817) 267-7171 so our Property Manager can... research these matters further.