1/21/25
Verified Renter
This community is bittersweet. The location is hard to beat. The interior features are a luxury that typically come with a big mortgage payment. This place has so much potential and at a reasonable price. However, the greatness of this community is marred by the horrendous neighbors and zero lack of policy enforcement. From the office to the courtesy officers, you wonder if anyone actually works here. They don’t care to help or fix any issues. All they know how to do is send out automated emails... . And then you have the courtesy officers who are annoyed about you contacting them. Why work here if you can’t stand people contacting you. Make it make sense. None of the employees have any pride in this community and it shows. It’s a shame because it really is a beautiful apartment in the best location.
Review from Apartments.com
Property Manager at Cortland Ridglea responded to this review
Hello,
Thank you for sharing your feedback with us. We sincerely regret to hear about your experience at our community. It’s understandable to feel frustrated when the feeling of poor management and unhelpful neighbors overshadows the potential of a... place. Your insights about the luxury features and prime location highlight just how much promise this community has, which makes these issues even more disappointing.
It’s essential for residents to feel supported and valued, and we hope that your concerns can lead to improvements. Please know that your voice matters, and we encourage you to share your feedback with our management team directly so we can better understand the impact of these challenges and how to fix them. If there’s anything else you’d like to discuss or need support with, please always feel welcome to reach out.
-Your team at Cortland Ridglea