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The fees below are based on community-supplied data independent market research.
No Pets Allowed
4 Ratings & Reviews
7/6/23
If you are coming here for the pool or hot tub, don’t. It is fully out of commission for years now and the advertised “hot tub” is a lie, it has not worked since they built it and they have no intention on fixing it.
Review from Apartments.com
4 People Found This Helpful
10/11/22
Took them about 2 years to get the gate fixed, but now that the gate is fixed they charging for parking??? If I wanted to pay for parking I would have moved downtown somewhere or at least somewhere where the manger would be in office or available to contact. Seems like the two leasing agents in the front office are running everything because every time I ask for a manger he is NOWHERE to be found. They can only do so much. Either he's not in the office or taking an extended lunch that seems to... last for days. The name of the complex is River Hill but with him as the manger you can change the name to Down Hill because I can see that's where this complex is heading. I called this morning to talk about renewing my lease and guess what ? He's not in today. So Mr. Eli please whatever day you decide to come to work or actually stay at work PLEASE CALL! I'm sure you've been notified!
Review from Apartments.com
4 People Found This Helpful
Property Manager at Riverhill responded to this review
Dear Valued Resident,
We want to call you back, but we cannot determine who you are based on this review. Apartments.com reviews are anonymous and do not appear online on the exact day you write the reviews. We have been trying to determine who you... are so we can reach out to you but no luck. In regard to parking, the demand to live in our community is high and therefore we have to put guidelines in place for guests. Residents do not have to pay, guests have to pay a small be around $3 if they visit more than a certain number of times per month. We are up for feedback on this, but it would be a conversation to have with the office. Please contact us back or email us at riverhillmgmt@bsrtrust.com
Sincerely,
Riverhill Ownership
5/4/19
I was to move in today. There was blood on the walls and a window completely busted out. Was looked at Thursday and still not fixed on move in date Saturday. Was told that window will not be repaired & wall fixed and repainted til Monday-Wednesday. Won’t tell me if I’ll be compensated for this delay. Won’t get me in contact with manager. Very angry!!! Need answers and compensation or need to have my funds returned!!!
Review from Apartments.com
27 People Found This Helpful
Property Manager at Riverhill responded to this review
Kia,
We apologize for the delay on your move in. There was a contractor that accidentally broke the window and did cut their hand. You were not alerted in the appropriate amount of time about the resulting delay on your move in date. I believe you... have been working with our Community Manager Sheree on the appropriate response and concession from us. Hopefully your move in last week was satisfactory and we look forward to having you as our happy resident for a long time.
Sincerely,
Riverhill Apartments Ownership
2/27/19
Had mold in the apartment that I tried to get them to fix it but never did and was sick all 2.5 years long. I called with no answer, put in multiple work orders and even called management and went in person. The excuses I got were the systems are down, we just got bought out or we had no idea. I even took pictures to show but no one was interested in seeing them. So now that I broke my lease I’m trying to make dispute charges and make sure the information is accurate. They are telling me I... should have called or put in a work order. They are also saying they have a new system and can’t update the information lol I couldn’t even get documentation bc of thier systems. This place is a mess.
Review from Apartments.com
23 People Found This Helpful
Property Manager at Riverhill responded to this review
Aaron,
This is Spencer who you have been working with regarding your concerns. Our company took over this property in late December 2018 and you were our resident for less than two weeks. The negative experiences you had were for the most part under... another company’s watch. Thanks to your direct communication with us (the new owners) I believe we have arrived at a fair resolution for you. I would ask that you consider changing your reviews or deleting them based on your experience with the new owners.
Sincerely,
Spencer – Riverhill Ownership
Shoppers will appreciate Riverhill Apartments proximity to Emerald Square, Village at Green Oaks, and Heather Ridge. Emerald Square is 1 mile away, and Village at Green Oaks is within a 22 minute walk.
Recreational activities near Riverhill Apartments are plentiful. Discover 1 park within 4.8 miles, including River Legacy Living Science Center.
Living in Grand Prairie provides easy access to Dallas-Fort Worth International, located just 15 minutes from Riverhill Apartments. Another nearby airport is Dallas Love Field, located 17.8 miles away.
Within 50 Miles of Riverhill
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