11/1/22
Terrible management
I am a current resident, there is a reason this place has so many open apartments right now. Management is poor, to say the least. The employees have no accountability and act like you're bothering them every time you go to ask a question. They had one good office guy that actually cared about residents, he left so now it is all crabby ladies who can't be bothered, including managers. If you don't live on the top floor you can hear every footstep of the occupants above you. Maintenance is a joke... , requests take weeks to fill. Not to mention that when you submit a request, that gives them free access to your apartment and they don't provide any notice to the resident the day they're coming. Not a good experience to have someone unknown in your apartment when you come home from work, especially when a work request was filed 2 weeks prior... All goes back on management, but like I said previously they have terrible managers who have zero accountability just like their employees. Looking forward to moving after my lease is up.
Review from Apartments.com
Property Manager at Aliso Briar Forest responded to this review
Hello, thank you for leaving a review for our community. We appreciate your feedback - however, we are deeply sorry to hear that you are not satisfied with the experiences you have received while living here. We take our residents' and guests'... concerns very seriously, and we are sorry if that has not been your perception of us. We also are sorry to hear your concerns about our maintenance services - if there is anything we can do to help resolve this, please let us know by contacting our office at 281-589-6800. Thank you, and have a good day. - Cori C., Community Manager.