Preserve At Copperleaf Apartments

We have lived here for 3 years. Cortland was absolutely amazing...

These new owners, Preserve, are terrible. We have not had a working dishwasher since 6/30.

The break caused us to have some flooding, and now our apartment stinks. We are concerned of mold, which is a safety concern. Just washing dishes in the sink can leak water into the carpet.

My husband has gone to the office multiple times (cause you can't reach anyone by phone), even showed pictures. No follow up calls and they closed... all our tickets in the portal.

We were told by the temp maintenance worker (they only have 1 full timer for the complex), that no one had put in an order for our dishwasher to be replaced or anything. When I confronted the office, they sent them back over to "identify" the issue and have not heard a word since then.

We can't wait for our lease to be up so we can leave now. I don't recommend moving here. Read More

The pool has been locked up and completely green for over a month.

IN ADDITION. The management either don’t know anything about anything or tell you whatever to get you out of the office as fast as possible. When you set time aside to stop at the office to ask questions about rent, late fees, maintenance, trash, etc. you will find out on your own that it is untrue or misleading. You will be left with a feeling of distrust and disappointment

I’m here at this community almost 14 years,
The location is ideal, ease of access to many famous stores,hospitals and good schools in the area.

Great place to live, great amenities, great apartment. Everyone in the community is super friendly. The staff is amazing and maintenance team is top. Several times I needed a maintenance (AC, lights, windows) and every time the maintenance team did a great job helping me.

I've been at Cortland Copperleaf for almost a year now, and I have to say, it has been one of the best apartment living experiences I've had.

The maintenance team is attentive and responsive. When my AC was out, I called the emergency maintenance line (it 9PM) and the maintenance team called back and arrived to look at the issue, all within an hour. All my maintenance requests have been resolved same day, with no issues. On top of that, the office staff has been nothing but helpful, friendly,... and accommodating.

In my opinion, Management/Office Staff and the Maintenance team can make or break the living experience at an apartment and the team here is TOP NOTCH! Read More