8/15/23
poor management
Since EXXPM taken over two years ago, the complex has gone down. this company cares more about generating income for there investor vs taking care of the community of residents. The pool is closed 51/93 days of summer. The management decline to repair the trash compactor instead installed green bins throughout the complex , you pay $ 30 a month for valet trash when the bin is less the 75 feet away. The car center has been out of order for 2 years. if you have a maintanece request be takes... 7-10 days for basic task.Its been 6 days of manually lifting the flapper to flush the toilet.
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Property Manager at Terraces at Fall Creek responded to this review
Thank you for your feedback. Please know that customer happiness is our top priority and we regret this has not been your experience. Please contact the office as we are happy to speak with you regarding any ongoing concerns. Kindest regards,... Terraces at Fall Creek