Falcon at Grand Harbor Apartments

The current office staff is very helpful and friendly. They went out of their way to give me the best property viewing for my new apartment The manager was so sweet and concerned. On all the new residence I will definitely give them an 10

This place is a joke. The office hours are 8-5 yet anytime I go to the office with a question or a problem the doors are always locked. When you finally do find someone they say there isn’t much they can do to help. Jeez thanks. We’ve been locked out our mail for quite some time. The gym is no longer 24hrs. The pool rules are INSANELY strict! I’ve had 3 separate issues with my refrigerator that never got fixed. Unfortunately I had to throw out about $200 worth of groceries each time. They... “replaced” my fridge by grabbing another one from a vacant unit. Which also broke. They brought another fridge and the ice maker didn’t work. Like come on it’s really not that hard to take care of your tenants and make them feel at home. It’s really your only responsibility for a renter. So yeah if you’re looking for an apartment in the Katy area, PLEASE DO NOT DO IT TO YOURSELF! I can not wait to get out of here..It so frustrating.. Read More

Don’t move here. You pay to live here but they nit pick everything! Just be prepared for tons of water bugs, lease violation emails for a bike on your private patio (which is not in any way private bc they constantly come take pictures), no grilling.. feels like prison and I cannot wait to move!

The current office staff is always helpful and friendly. They go out of their way to ensure my concerns are addressed. My maintenance requests are always handled timely and efficient.

My lease started 7/2, but I didn’t move in until 7/9. My leasing agent Bradley was very friendly when assisting me. The apartment has a damp smell and the carpet in the bedroom has a stain on it which makes me believe it was not replaced after the last tenant moved out. I had to request pest control treat the apartment and remove a large bee hive from my balcony. The neighbors seem friendly. The landscaping is nice. Parking is good, but very limited parking for visitors and tenants use the... visitor parking spots. Pretty quiet for the most part, but my apartment is not near the pool. I do not hear neighbors through the walls, so that is good. I got in at a good time with a decent rental rate and I like the layout of my apartment. Read More