7/13/23
They Tow Visitors 24/7
Their towing policy is very vague and give the towing company full support to tow any vehicle that is not immediately registered as soon as you put the car in park. There are no time restrictions on the towing company, so they have free reign to tow whenever & whoevers car they want if the car isn't registered. whether you have a friend or relative over for 5 minutes or 5 hours, they have to be registered immediately, or the car can be towed, which I feel is morally & ethically wrong. There is... no assigned parking or labeled parking for residents & visitors. They also recently changed towing companies to now the impound they take your vehicle to charges more. The lease will not be renewed! Do not move here unless they make significant changes to their towing policy.
Review from Apartments.com
Property Manager at Polaris and Sable Pointe responded to this review
Thank you for your feedback. We apologize for any confusion caused by our towing policy. We'll review and clarify it to be more resident-friendly. We also understand the need for better parking organization and will work on implementing a structured... system. Your concerns matter, and we're committed to making improvements. If there's anything else, please let us know. We value your input and hope you reconsider renewing your lease. Thank you again.