South Shore Lakes Apartments

Maintenance and staff are amazing. I have lived here for 6 years and have never had an issue.

AC not working properly. They just blew me off. Then it goes out completely. 86 degrees inside. Recurring black mold in vents. Electrical zapping and burning causing half of electricity to go out. No upgrades in apartment. Rent too high for quality of apartment and services provided or not provided.

I stayed there only as long as my lease. The location was nice, but the apartments were just okay. The thing that pushed me past my point was how hard it was to get any help from the office. At the time they had windows behind their desks, and I could not tell you how many times I went in to ask a question only to be told 'yes one moment' as one of the girls would pretend to do something on the computer... all the while I could see an episode of FRIENDS playing on her monitor in the reflection... of the window. Multiple times. Their office hours also mean nothing, you can call and you've only got a 50% chance of getting anyone to pick the phone up and a 10% chance of having someone call you back. Read More

First, the staff and maintenance crew are great. They are always timely and nice. But these are old units with old appliances and we have had many issues.

I've had to submit 13 maintenance requests in 9 months and many are recurring.

My first garage flooded. My second garage has had the door break 3 times.

I've had to have the AC fixed 5 times. Luckily not in summer.

50% of the electrical outlets didn't work when we moved in and some still don't.

In summary, you're going to have problems... but you can also know that maintenance will be there quickly to fix it. Read More

This place is just a complete dump. It's very old and the "updated" apartments are far from what I would call updated. The place stinks and is making all my belongings smell like the rotten stench that reeks from the walls. There's no where to walk you're dog. The customer service is horrible. I've been waiting 2 months for them to put grass in my mini yard. How ridiculous is that. There's no gate clicker, you have to stop and manually put in the code every day. The parking is terrible. It's in... the middle of no where. Takes like 15 minutes to get to the freeway. Oh and way overpriced when you can go down the street and get a brand new apartment for the same price. I can not wait to get out of this place. Read More