Silverbrooke Apartments

I recently concluded a year-long stay at Silver Brooke, and my experience was a mix of positive and negative aspects. The standout positive features were the friendly and responsive office staff and the prompt management that resolved issues efficiently. Unfortunately, persistent noise problems overshadowed these positives, leading to my decision to move out prematurely.

However, there were a couple of significant drawbacks that ultimately influenced my decision to leave. One major issue was... the recurring disturbances caused by residents from neighboring apartments. On multiple occasions, people would arrive late at night, making excessive noise, and despite my attempts to report the disturbances to the courtesy officer, there was no response.

The most challenging problem, however, was the constant noise from our upstairs neighbors. Their heavy and loud footsteps became a persistent issue, leading to complaints from our downstairs neighbors as well. Despite multiple complaints, including video evidence, and discussions with the management and even the manager, no effective solution was provided. The situation escalated to the point where a loud argument between the upstairs neighbors prompted my wife to call the police for assistance. This incident left us feeling unsafe in our own homes. Read More

Applied in Silverbrooke from accross the globe but though processing and communiction takes place virtually, process was smooth and the Silverbrooke Team were accomodating and kind. Maintenance is quick to respond. And every changes donw in the community we are being informed. Youll never go wrong joining in the community. Its away from the bustle of the highways but still with multiple access to the highways.??

I found this apartment after searching for awhile and I fell in love with this place as soon as I got here. The staff have been amazing since day one. All concern I may have they address them immediately and try their best to accommodate me. They are always open to my concerns and even suggestions I or other residents may have.

They don't have appropriate security devices nor fences in the residents area, one of my car's part has been stolen and they said to me they can't do anything about it, they don't even have cameras, alarms or movement detectors of any type around the area, maybe it's just a part of a car but I've received the same response if it was my property or my holdings in it because in the agreement says so. If you consider safety as and important feature of the place you live, don't come to live here.

This complex has an amazing staff! Mr. King and Ms. Jessica were extremely helpful in making sure my stay was perfect. What I loved the most was if any changes or maintenance needed to be done; you were notified with at least days, if not weeks beforehand. I had never any issues with security and felt it was a safe location. Parking was never an issue. If you need anything fixed, you simply call or fill-out a sheet on the website and it gets handled quickly! They also hold amazing events for the... complex with food and drinks, a great way to get to know your neighbors! Read More