8/12/24
Do not rent, past resident, 2023 - 2024
The management team is useless. They rarely answer the phones and it takes multiple trips to the office to get an issue resolved. No security system anywhere and the front gate is left open half the time. Crime is bad here. The pool is always dirty or not working. Gym is incredibly small, like a 2 person limit. Do not expect your deposit back. You have to pay for trash valet and it's a coin toss as to whether they will pick it up or not. That means your hallway can be covered in dirty trash bags... . If you're reading this review and questioning if I'm over exaggerating or not...I'm not. Do yourself a favor and do not rent from here.
Review from Apartments.com
Property Manager at Grayson Ridge responded to this review
Hi there. We're disappointed to see you leave our community with this experience. Our team strives to provide our residents with the best possible residency experience, and we're sorry we missed the mark with you. We will use your feedback as an... opportunity to improve our service, and we will work to ensure our residents' concerns are addressed. Should you wish to review your move-out statement with a member of our team, please don't hesitate to contact us at CommunityCare.RPMLiving.com. We hope to hear from you soon, and we sincerely wish you the best in your new home.