7/29/24
Stay away
I strongly advise against moving into this apartment complex. The building is old and in desperate need of maintenance, but repairs are never done on time. The front office staff lack basic manners and are incredibly unhelpful. Pest problems are rampant, and towing issues are a constant headache.
Despite the low rent, this place is not worth it. The complex is noisy, with neighbors who don't follow any rules. They charge unnecessary and additional fees on top of the rent, unlike other... apartments. For example, they add a $75 fee for concierge services that no one uses and we have no idea what it's for.
The office hours are erratic, and there's no response to emails or phone calls, no matter how many times you try. Emergency requests are completely ignored. Save yourself the trouble and stay away from this place. Don't be a victim of their low prices.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Carrington Park responded to this review
Thank you for sharing your feedback. I’m sorry to hear about your negative experience in our apartment community. Please know that repairs are our top priority, especially for urgent issues like HVAC problems and leaks, particularly during the hot... Texas summer. We strive to complete work orders promptly, and if you haven’t experienced this, I encourage you to contact me directly so we can address your concerns in detail. Feel free to visit the office Monday through Friday from 8:30 AM to 5:30 PM, or reach out to our leasing team over the weekend. I look forward to the opportunity to resolve any issues and improve your experience.
Best regards,
Vanessa Acre
Carrington Park Manager
carringtonparkmgr@cushwake.com