12/15/22
Quickly becoming more unlivable
I have lived here for less than a year and am counting down the days until I can leave. The property is old and falling apart. The AC units cannot keep up so be prepared to purchase your own additional AC unit just to survive the summer, and I mean barely survive, it took both the in unit AC and the additional new on to keep our apartment under 80 degrees. The ant problem is relentless and unstoppable so keep your apartment stocked with pest killers. The parking is minimal and guests will have... to fight for a spot after registering their vehicle or they WILL be towed. Oh and the covered parking structures for paying residents... they routinely collapse during storms, atleast three have fallen onto parked cars since I've lived here including my own. The property managers don't really care and it's on you to fix any damage and then hope and pray it doesn't fall down again after the guy they hired comes with his 2 sons(?) and uses old bricks and 2x4s to jack up the structure, then proceeds to spray paint over all the rust damage on the metal poles...really reassuring... The amenities are minimal and also don't work half the time. Currently there is one working laundry room for the entire complex and there is no time frame for the other one to be fixed so you can take all your laundry on a nice walk across the complex and hope there is something available to use. The "dog park" is unkempt and filthy, the gates don't even close anymore so if you have a small dog they will escape, and while the property claims to have dog breed restrictions, they are not enforced like most of the other rules. Residents are allowed to smoke on their balconies or patios which is essentially just as bad as smoking inside, which I know happens because othe residents make complaints constantly and the response is an email that kindly reminds us all of the rules.... super helpful. And currently I still have no hot water after 2 days of it being off and on, they said it's on but I beg to differ. Save yourself the stress and problems.. go literally anywhere else.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Eastbank Apartments responded to this review
Hello, thank you for your detailed feedback regarding your experience at our community. We understand from your comments that you are frustrated by several aspects of our community, and we’d like the chance to address your concerns. Will you please... contact our Resident Services Department at living@valiantresidential.com soon? We assure you we are eager to connect and improve your outlook.