4/26/21
Horrible Customer Service and Management!
RUN!!!!! My experience with Manager Rosalee has been absolutely horrible. I was charged almost $6000 to move out early including two months of full rent and over $2000 for early termination. Mind you I was relocated for work to Austin and attempted to rent at a sister property. When I attempted to do this I was told by Rosalee that I would have to still give a 30 day notice and thus pay double rent. The sister properties manager in Leander, Texas was accommodating and easy to work with by the... way. In addition, I was not told that when I turned in my apartment key, I was also expected to turn in two rubber pool bands that look like they were purchased for a penny each. I was told it was $75 to replace each one. When I received my last invoice, I noticed that 4 pool bands were on my bill when only two were issued and two people were living in my apartment. This entire review is a direct result of horrible management and horrible customer service. Beware!!!!
Review from Apartments.com
1 Person Found This Helpful