10/20/22
Nice apartments, management has no clue what they are doing
This was one of the last places we could find in Waco, and the entire move in process was confusing, my apartment was dirty, the toilet didn't work, I had grass of some sort growing in my disposal, and on top of that, the front office wasn't even there the day I was supposed to move in so I wasn't actually able to get anything done or make my first payment. I continued to have issues the first several weeks with items that did not work and continually confused about the parking, and ended up... with my vehicle towed and they did nothing about it. My advice, stay away from this complex. They have no idea what they are doing.
Review from Apartments.com
3 People Found This Helpful
Property Manager at LUXE AT 1300 responded to this review
We take every review seriously and are disheartened by what you have told us here. Each and every person within our community is very important to us. When you have time please come by the office or give us a call so we can resolve this.