11/21/24
Wonderful community made even better by tremendous customer service
I had the pleasure of touring Hardware Village with Calie, who was also my leasing agent. She made the entire apartment leasing process a smooth and enjoyable experience.
From the moment I walked into the front door, I was greeted by Calie with a warm and welcoming smile. She not only took the time to listen to my preferences and needs, but she also showed me various apartment options that fit my criteria.
I was impressed with the property's modern amenities and well-maintained grounds. The... community offers a fantastic blend of comfort and convenience, with a variety of floor plans, updated appliances, and stylish finishes throughout the apartments.
What stood out about Hardware Village was the array of amenities offered, from the state-of-the-art fitness center to the serene outdoor spaces perfect for relaxation. The complex also features secure parking, which adds an extra level of convenience.
Calie was extremely knowledgeable about the property and was able to answer all of my questions in detail. She remained patient and understanding when I had to make a few last-minute changes to my move-in date.
Throughout the entire leasing process, Calie was always prompt in responding to my calls and emails, making sure to keep me updated every step of the way. When it came time to sign the lease and move into my new apartment, Calie made sure everything went smoothly and even followed up afterward to make sure I had settled in comfortably.
Overall, I couldn't be more pleased with the level of professionalism and exceptional service provided by Calie and with my unit and overall experience at Hardware Village. I would highly recommend her to anyone looking for a unit in this wonderful community.
Thank you for making my moving experience positive and stress free!
Review from Apartments.com