Fairway Apartments

I am very happy with my recent move to Fairway Apartments. The leasing office staff are very responsive and helpful. The property is beautiful with both homes and grounds well maintained.

I am very pleased to live at Fairway Apartments, where all the staff are eager to give their best service, starting with Dexi, the Leasing Manager, who very professionally solves any situation that one requires.

Recently, since I had hip surgery I asked them to change the regular toilet to a handicap one filling the medical forms required; then, they approved it and the maintenance team, José and Mercedes, came to take the necessary measurements, bought the special toilet for handicap and then... installed it perfectly, guaranteeing me the necessary safety I need. They always have a solution for what you may need. I’m looking forward to live here for many years to come. Read More

I specifically asked if the apartments had a mouse infestation and was told they didn't. But they do. Exterminator came and put down some glue traps. Plugging the holes doesn't do anything, because the mice will make new holes. The staff are friendly, but now I'm stuck with mice until I can move out.

DO NOT MOVE HERE
When we first arrived our ceiling was caving in LITERALLY it was almost at the point of collapsing. Within two weeks of arrival the closest door fell on my daughter we called maintenance and they didn’t show up for until after three weeks and when they finally showed up they said that they weren’t going to do anything about it not even a replacement. THERE ARE RATS,COCKROACHES,BED BUGS EVERYWHERE. The walls are made of cardboard, you can’t even have a conversation without the... whole building hearing THIS PLACE IS ABSOLUTE RIDICULOUS
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Would give zero stars if I could. Do not live here if you want to keep your sanity. The most incompetent office staff and the worst customer service I have ever encountered! Leidy is THE WORST to deal with so good luck if you have to deal with her. Turned in a check for our rent one month and they put it on the wrong account and then still made us pay a late fee and then we couldn't pay electronically or with a check because of THEIR mistake. We were forced to pay with cashiers check only,... which if you are familiar with that YOU have to pay to get one of those, so an extra cost for nothing.

Don't bother calling the office to ask a question about your "account" because you'll get a different answer everytime.

The walls and ceilings/floors are paper thin and you hear literally every single sound your neighbors make. We got the joy of loud music at all hours of the day. So loud we couldn't hear our own tv! Or even eachother talk!

Bugs, mice inside the apartment when it rains a lot (reoccuring problem) and the squirrels will claim your patio as theirs (so gross you wont want to go outside).

We are so happy to be out of this apartment and will surely never be back! What a nightmare! Read More