12/7/23
Impossible to get deliveries, sleep
Units aren't so bad. Weirdly crappy washer/driers for a "luxury" apartment. Short walk to the train station. Packages are impossible to get, and you can forget getting takeout. Getting a delivery person in through the labyrinth of doors, gates and locks is Herculean.
Fire alarms are constant. Minimum once a month, frequently twice. Always in the middle of the night, generally between 2-4am. You and your pets will develop an anxiety disorder. Do not recommend.
Review from Apartments.com
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Property Manager at Patent 523 responded to this review
Hello, Thank you for your review of Patent 523! I am sorry to hear that you are having issues as a resident here at Patent. We have been working diligently with local law enforcement regarding the fire alarms being pulled and have isolated and... remedied that issue. You should see a huge improvement in the alarms around the community. We encourage our residents to provide their courier with door codes to call them upon delivery to assist in navigating the community. If you would like to reach out to us directly, I would love to address your concerns more in depth. We value our residents feed back and strive to provide our residents with the most comfortable community to call home as possible. You can email us at patent523@essex.com. You may ask for me directly and my team will forward your correspondence. - Kindly, Johnna B., Area Manager