1/19/19
Old tenant
Expensive place. Doesn't take care of issues in a timely manner. Had water issues that lasted over a year. Blamed us for dog poop when it wasn't us. Rent kept going up. Crappy windows. Air conditioners very old and not efficient. Neighbors were drug dealers and hoarders. Don't move here
Review from Apartments.com
6 People Found This Helpful
Property Manager at Woodridge Apartments and Townhomes responded to this review
Thank you for taking the time provide your feedback. Being an anonymous review, I am not able to comment on the specific circumstances that led to your review, however I can speak in general terms about our management practices and policies as it... relates to individual items mentioned in your review.
Customer service is a top priority of the management and maintenance team at Woodridge and as our overall online reputation shows, we have a great track record of meeting the expectations of our residents. Our community is pet friendly and we have established policies and procedures around pet ownership that are enforced for the health and safety of other residents and their pets. I understand that rent increases can be a frustrating part of living in any apartment. At Woodridge, we offer multiple lease options to our residents so that they can choose the best option for them. Woodridge is not a brand-new community, which means the mechanical systems are not new. However, we conduct on-going maintenance to ensure that everything is working as efficiently as possible and we have 24-hour maintenance to assist if there is ever a problem. The mature landscaping and size of the apartments are benefits offered in place of being a new community. Lastly, I would like to address your comment regarding your neighbors. We run all applications through a 3rd party screening process that includes credit and criminal background checks. We have no record of complaints regarding this type of activity, but I can assure you if we did, the complaint would be addressed immediately.
If you would like to discuss specifics, I would be happy to do so offline. Please feel free to contact me directly at (414)529-3900
Nicole Shields
Regional Property Manager