11/19/24
Verified Renter
It’s been really good living here so far. My only gripe is something bad and unexpected happened to my apartment and i really felt like even though it was handled quickly there was a huge lack of empathy from the front desk lady Briana.
Review from Apartments.com
Property Manager at Pinnacle Terrace responded to this review
Hello,
I?m truly grateful to hear that you?ve enjoyed your time at Pinnacle Terrace. It means a lot to me that we could resolve the situation quickly and to your satisfaction. Your willingness to share your feelings with us is deeply appreciated,... and I want you to know that I will make it a priority to ensure our team approaches similar situations with even greater empathy in the future.
Thank you for being open with us.
Warm regards,
Cynthia Garcia