6/16/23
Office Staff are the worst! No respect and professionalsm at all
If I could only rate this place as zero like this place deserves, i'm a tenant and I highly dont recommend this place at all, most especially their office staff's are the most unprofessional and rudest employees of all! I've let countless events slide off but this time wont be, asked for a copy of our lease told me to wait an hour so I did, day passes by to another at noon still didnt receive the copy, so I called them, 1st call I was place on hold and rep. didnt come back, 2nd call did the same... 3rd call told me to wait an hour and did the same thing as the 2 prev. calls, also advised me to request it in person would be quicker, so I went to their office and the employees I spoke to over the phone had the audacity to present their worst attitude and was completely unprofessional! Rolled their eyes, huffed and puffed and even had the nerve for inappropriate remarks, telling me to get out of their office and they are in a place of business, I would be ashamed too if I was a part of their staff cause even for a single request it had to come to this!
Now, if you want to go through arguements before getting what you need from them is worth the try then go ahead but if you want a decent place to live at the very least? dont choose this place (take it as a tip from a tenant)
To be exact they were 3 unprofessional persons that argued with me! Didnt even give me the right copy I asked for cause they were to busy with their unprofessional attitude
Review from Apartments.com
6 People Found This Helpful
Property Manager at The Renaissance Apartments responded to this review
We apologize that your time with us has fallen short of your expectations. Please call the corporate offices at your earliest convenience if you are interested in discussing your specific concerns. Our upper management team is here to help!