4/19/24
believe the bad reviews
took a tour of this property last year. They really tried to "sale" this property to me. Took my application fee, holding deposit and everything. Took them a week to get back to me and I ended up not taking the apartment due to their lack of responsiveness and how rude and unacceptable they were with each interaction I had with them on the phone. I ended up contacting their cooperate office and getting all my money back thank god!!! What a horrible experience. After reading all the reviews of... this complex on multiple sites, I am so glad I did not move in.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Canyon Terrace Apartments responded to this review
We're truly sorry to hear about your experience. Your feedback is important to us, as we strive to provide excellent service to all potential residents. We apologize for any inconvenience caused by our team's communication delay and any perceived... attitude during your interactions. We're continuously working to improve our processes and communication to ensure a better experience for all. Thank you for sharing your concerns with us.