10/11/23
Renter beware
The following are things that happened during my tenancy:
1) I'm having to engage in a small claims suit to get my security deposit back
2) I was attacked by the same dog in the hall multiple times. Complaints to management had no observable effect.
3) I was charged double rent and told to "just wait until next month for the credit to be applied"
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Legacy at Westwood Apartments responded to this review
We are sorry to hear about the challenges you faced during your tenancy at our apartment community of four years. Your concerns are important to us. Regarding your security deposit, we apologize for any delays or inconveniences you experienced in the... process. Special consideration was given to you at your request, and we are sorry to hear that you were not happy with the time it took to seek the answers to the questions you had. The safety and well-being of our residents are of utmost importance, and we understand action was taken under previous management. We appreciate your feedback, which helps us identify areas for improvement in our communication and processes. Thank you