1/24/25
Verified Renter
Maintenance and front desk and leasing office people are the best and kindest people always ready to help. However, the building really does feel like it’s falling apart. Elevators work half the time, there’s always broken washers and dryers (and increased prices?), and broken doors at the dog park. There’s also not a lot of communication from management about how they plan to fix stuff or communicating with the building. Great staff, management needs work.
Review from Apartments.com
Property Manager at Modern on M responded to this review
Thank you for taking the time to leave us a review! We’re thrilled to hear that you’ve had positive experiences with our maintenance, front desk, and leasing office teams – they truly work hard to provide excellent service.
We’re really sorry to... hear about the issues you've experien ced with the building, and we understand how frustrating it can be when things aren't working as they should. We’ll definitely take your feedback on the elevators, washers and dryers, and dog park doors to heart. Communication is an area we’re actively working on improving, and your input helps us make important adjustments.
We truly appreciate your kind words about the staff, and we’re committed to doing better on the management side. Please don’t hesitate to reach out if y