7/10/24
Terrible experience from day one
Multiple maintenance issues. The water has been shut off multiple times. Very noisy, windows and doors are old so the seals are non existent so my apartment is essentially whatever temp it is outside. Multiple additional fees so listed price does not reflect the actual rent.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Inlet Bay at Gateway responded to this review
Hello,
We apologize for the inconvenience caused by the maintenance issues. While we cannot guarantee that residents will never encounter maintenance issues during their stay, we are committed to addressing any concerns with customary due diligence,... ensuring they are resolved promptly and thoroughly. Please note that all fees and financial obligations are clearly outlined on our website and within the signed lease contract that was provided prior to signing, ensuring complete transparency. Your feedback is invaluable to us in improving our services, and we thank you for taking the time to share your concerns.
Kind Regards,
Madison
WeCare@udr.com