8/14/24
Not as expected
I came to tour an apartment and hoped it would look like the picture on the website. The staff was nice but the apartment shown looked like things were just poorly painted over (doors, kitchen cabinet's, outside storage) so it gave it ran down look and it did not look like the pics of the cabinets on the website. The all black appliances were nice and up to date. The stove could have been cleaned a little better. The main bathroom sink was dirty and a live roach ran from underneath the toilet... seat lid and more dead roaches in the main bedroom floor. It looks like the apartment was treated for roaches but there were still more alive ones going in and out of the toilet seat which lets me know there is an infestation. If there are roaches in a vacant apartment then there are roaches in other people’s apartments too in the same unit. I’m a clean person and do not want roaches moving in my belongings. For those reasons I will not be submitting an application. Very disappointing because the location was great.
Review from Apartments.com
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Property Manager at Waters Edge Apartments responded to this review
Thanks for your feedback. I'm really sorry to hear about the condition of the apartment you toured, and I understand how this would be disappointing. We strive to provide a clean and well-maintained environment, so it's concerning that we missed the... mark here. If you'd like to discuss this further or give us another chance, please reach out directly. Thank you, Melissa - Community Manager - 770-691-6246