Elevate At Jackson Creek Apartments

This is a horrible place to live. My apartment flooded and they did not want to fix it. The breezeway is falling apart. Garbage is everywhere. Had to live with roaches. The staff is horrible and no help to people.

If you move here, make sure you get your roach spray ready.

Addie in the leasing office gave me incorrect information in telling me the 1 bedroom/1 bathroom came with washer and dryer connections. I agreed to go to the top of my budget for a smaller apartment for this amenity. When it got closer to my move in date, the lease still had been signed and I had not received pictures of my actual unit in the time frame she told me so I reached out. 2 weeks of emails not responded to and calls not returned, I finally heard back and discovered the truth that the... unit comes with no washer and dryer. 4 days before my lease starts. I am now stuck living here, and can’t wait for my lease to end so I can get out. Read More

Update 7/10/21: Still have a leak in the kitchen, now it’s worse. Mopped up about 3 liters of water last week. Water leaks from the walls and light daily. The drywall behind the sink is soft to the touch. There is mold on the wall behind the sink, as well as in the lower cabinets. The counter is pulling away from the wall making it difficult to close the dishwasher. There is a hole in my ceiling from March when maintenance looked for a leak. Been to the leasing office multiple times, emailed the... Bridge Property Mgmt corporate office - no action taken by anyone. Spoke with Christinna and the maintenance supervisor, was assured someone would come by…nothing.

March 2021: Put in two maintenance requests for plumbing/appliances due to standing water around my dishwasher and hot water heater. First guy took dishwasher cover off, we both saw standing water - said they’d be out Monday to replace hoses on the dishwasher. Never happened. Second request placed. Someone came by, said there were no leaks, nothing to replace, and left the dishwasher taken apart. Apartment smells like mold/mildew. Will continue to send in requests with pictures and hope for the best. Read More

Don’t choose this property! Roaches and black mold everywhere! And they try to fix the problem by changing one air filter ! Maintenance is poor! Currently trying to get out of my lease because my apartment is affected with mold and roaches no matter how much pest control comes!