3/12/24
NO! Property Management is Impossible to get ahold of
Writing this review as a currently frustrated renter at Clarendon Hills Apartment Homes. You will never find a kinder and more efficient maintenance staff but you do not want to rent here because of how difficult it is to get problems resolved.
We for three years have battled it out to have an ant infestation resolved and it would take months for them to finally contact us and get the problem resolved.
The only person you can talk to is there front office person which is a constantly... revolving door since they're dealing with unhappy residents. There is no phone number for the property manager, they are only open at their office Tuesdays and Thursdays from 8:30-5p and should you need to resolve any kind of issue that involves the property spending money to maintain a clean and safe home, they will not be prompt with resolving your problems.
Review from Apartments.com
4 People Found This Helpful
Property Manager at The Clarendon Apartment Homes responded to this review
We're genuinely sorry to hear about your experience. Your feedback is critical and we understand the frustration caused by the communication gap. We apologize for any inconvenience faced regarding your pest concerns, it's certainly not the experience... we want you to have. Please don't hesitate to reach out directly so we can get this taken care of. Thank you for bringing this to our attention.