The Hinsdale Apartments

Hinsdale apts pretty good. Need better way of paying now that there is no mgmt office here.

Maintenance is quick to reply. The maintenance staff is great. The managers Sarah and Ari are so sweet. Moved in about 2 weeks ago and love living here.

This place is in one of the safest and wealthiest suburbs of Chicago but don’t let that fool you. The customer service is subpar as is much of the apartment itself. Other than when you’re about to sign the lease, they take quite awhile to respond. The leasing office is only open two days a week. This is fine as long as they can respond to emails or phone calls quickly but they don’t. Every time I have tried to contact them, it would take a week or longer for them to respond. This was an... especially troublesome when it was time to find another apartment and move out. The apartments I was moving to sent a request for rental verification by email to Hinsdale. The new place I was moving to never received that form so I was unable to move in to the new apartment because of their negligence. To me, I would consider this an emergency, but they clearly didn’t. Because instead of resolving this issue, they went on a three day holiday and ruined mine. I am now essentially homeless having to rely on staying at a hotel at my own expense. I also have to pay a daily rental for moving truck since my stuff is being held in said truck. On top of all that, I may have just lost the apartment. I was planning on moving to due to their negligence. But hey, location is everything, right Read More

Staff Excellent. They are very helpfull. They go the extra mile to help people.

Great service My work order was handled immediately, and the problem was solved. The maintenance team does a great job.!