12/27/24
Pest Issue and Unhelpful Staff
Do not live here. There are mice and cockroaches. The staff is very unhelpful. I have tried scheduling pest control multiple times and nobody shows up or they reschedule over and over. When they do, they put down sticky traps which do not ultimately solve the problem. This has been ongoing for 4 months now and nobody seems to be able to do anything about it except "empathize" with my issue.
Review from Apartments.com
Property Manager at The Citron responded to this review
Thank you for sharing your concerns. We understand how difficult this has been for you and deeply regret the inconvenience caused by this prolonged issue. We are committed to improving your experience and would like to schedule an in-person... inspection to implement a more effective pest control plan. Please contact our office at your earliest convenience so we can prioritize this matter and ensure a resolution. We appreciate your patience and the opportunity to better serve you.