Park at City West Apartments

I do not recommend these apartments. Scheduled a tour for 4:00, arrived at 3:45 and was fine waiting til 4. It went until 430 and still haven’t been taken on the tour. While waiting current residents came to get help with maintenance and front desk Nevaeh told them “a lot of their issues they can do on their own so that’s why their maintenance request isn’t getting done.” At this point we left. Knowing if we needed help from an establishment we’re paying monthly, too, wouldn’t feel the need to... help us with maintenance, there was no point n touring. Read More

This is mostly a pretty nice place. The gym has been better maintained recently and that has been very positive. However it's too bad that the buildings and grounds allow smoking. It's only the second day of spring and I can't open my windows because of the absurd amount of cigarette smoke. Summer is ok bc the windows are closed and the AC is on. Winter is ok for the same reason. However spring and fall are terrible because you want to open your windows and enjoy the fresh air, but cigarette... smoking ruins it.

There are also a lot of things around the place that need to be fixed like the door in the main building to get to the gym, and I think there aren't enough maintenence guys bc there were signs up for months saying they would hire anyone without experience lol.

Also a lot of times in winter the hallways are like ice cold and in summer sometimes they get very hot like the HVAC is broken.

Overall I would say the rent is actually a bit high for a smoking building. There are other apartments in the area that are smoke free with nicer amenities for not much more money. Also keep in mind utilities are not included, and the buildings are pretty old and not insulated very well so that gets pricey in the dead of winter.

Overall not a terrible place and if you don't have allergies or are a smoker it's probably a good deal. Otherwise probably just pay a little more so you can open your windows in the spring lol Read More

I just moved in my studio and found it very clean and nice. The staff, Jennifer and Diane, were extremely helpful, friendly, courteous and nice. I found these apartments by fluke and am glad I did. I am going through an ordeal in my life and with that I couldn't have asked for more in an apartment. Thank you very much!!

The location here is great and the neighbors are wonderful. However, I did have one pretty substantial issue with management. I have a friend who lives in Rochester. Her mother passed away and therefore she had to move out of her home. Fortunately, she was offered a pretty good position in the cities, but it does not pay enough to get her a studio or a one bedroom here at PCW. She is in college and cannot maintain a full time job and school work. Knowing this, I asked management if there was any... way I could switch to a two bedroom which seemed reasonable since they would be getting more money. I even offered to pay room cleaning fees and everything. They refused. I do enjoy living here and the staff does respond to questions and concerns in a timely fashion. As long as your not asking for anything that would create any extra work for them, they are happy to oblige. Read More

Am in 100% agreement with Leaves Something to be Desires. Everything they said is correct about the garages, hallways, elevator bays and elevators. Dirty, filthy, run down, and rarely cleaned or cared for. It's too bad because I just love the location. A paved walkway around a very nice pond, close to freeways with easy access but away from traffic and noise. My apartment is small but feels much bigger with floor-to-ceiling windows, large sliding window in the bedroom out to the balcony and... valued ceilings. Have lived here for many years and been through at least seven management companies, sometimes a new one within just one year, would really like to know what causes so much turnaround. The current company has been the worst for upkeep and cleaning. They say they'll clean things up but never do. But as of now ALL common areas need a complete refurbish and remodel, stripped and new from the ground up. I'm afraid they are beyond just upkeep and cleaning now. Until then I think the word "Luxury" should be banned from the name, it's very misleading advertising. Read More