Barton Creek Landing Apartments

Location is great but property management is not. Multiple maintenance requests that were not fixed. Mostly plumbing which comes directly out of my pocket for leaking faucets and showers. Late fees are astronomical and will not be waived under any circumstances. This company doesn’t care about its tenants they just want to fatten their own pockets. You’ll pay $40 a month for a carport but they will allow contractors to park in your spot.

This was my first apartment in Austin and it is amazing. Older building but they have done some slight remodeling. The UDR staff is amazing. Maintenance is always super quick to respond and they repair issues in a timely matter. Communication from the staff is great. Lots of parking for guest. Pretty quiet street! Overall great experience. Would highly recommend

I love this place. I moved here a little more than a year ago from the other side of the country and had very little time to find a new apartment. WOW am I lucky I found this gem. My apartment is absolutely beautiful. The entire development is well-kept and quiet (despite only being about 5-10 minutes from downtown - I can see it from my balcony). And the staff is exceptional. I've only ever had VERY minor issues w/my apartment, but no matter what it's been (e.g., once I couldn't get a window to... close), the gentleman in charge of maintenance, Jeff (or one of his colleagues), always shows up by the following morning to fix whatever needs help. Sidney, who works in the office, couldn't be nicer. Any time I've ever had any questions (and I've asked her A TON of dumb questions), she always has the answer (again, to be fair, they are REALLY dumb questions, but she's always very nice about not letting on when she answers). There’s also another woman (I don’t recall her name) who works there (I think maybe only on the weekends) and she is also steadfast in her professionalism (again, dumb questions). The development has a pool, a gym, and they even do monthly breakfasts. No matter what else I need - the grocery store, Target, a different gym, the mall, movie theater, whatever – it’s all within 10 minutes, but again, the development is secluded enough that you'd never know you were in a major metropolitan area from inside my apartment. I highly recommend checking this place out. I've lived in a number of different apartment buildings, and this is by far the best one. Read More

I was set to move in and paid a lease hold deposit. They told me I was approved, then all of the sudden I wasn't. They told me my case was being elevated to a supervisor and that they would reach out to me. NO ONE EVER REACHED OUT TO ME. When I did get in touch with them, I was told I was denied. I have reminded them about my lease hold deposit and they are refusing to return it. They said I was approved the whole time and I cancelled moving in. WHY WOULD I DO THIS?!?!?!?!???? I WAS TRYING TO... MOVE IN!!!! Who is lying here: the leasing agent (Sidney) that told me I was denied or the business manager (Brandee) who told me I was approved the entire time??? All I'm saying is, they must be doing bad because they are in the business of keeping every penny of yours no matter how shady it comes off. Read More

Poor management, quality of buildings plus materials, poor maintenance upkeep. Resident for 4 years. Moved out due to severe black mold found in building 12 in August 2017. They were tearing the walls down around us and agreed to release me from the lease which was about to end in late January without any penalty. The udr management tried to coheres me to sign a legal document releasing them of any and all problems health or otherwise caused from their buildings. Beware they charged near $8,000... .00 to my acct and credit against their written word. Beware, location does not tranlate reliable. Read More